Point of Sale (POS) System

Introduction

The POS (Point of Sale) page is the core of any iPOS (Intelligent Point of Sale) system. It allows users (cashiers or sales staff) to process customer purchases quickly and efficiently. This page acts as a digital cash register and is essential for daily retail or sales operations.

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Step 1: Access the POS Interface

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 Open the POS software.

 Log in with the assigned cashier or admin credentials.

 You’ll be taken to the main sales screen, where the item list and sale actions appear.

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Step 2: Search or Scan for a Product

 Use the Search bar (usually marked with a magnifying glass icon or shortcut key like Q) to find products by:

         Product Name

         SKU / Barcode

           Scan Barcode disabled 

         Category

 Or use a barcode scanner to input the item instantly.

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Example input: “Maggi Curry Flavour” or scan its barcode.

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This area helps cashiers confirm the product, price, and category before adding it to the cart.

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Step 4: Add Item to Sale

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The item appears in the cart area or bill summary.

You can adjust:

     Quantity

     Discount

Remove or hold items (e.g., "Hold Sale", "Takeaway", "Delivery")

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 Click the At counter Button

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Select the Product

    e.g : Maggi Curry Flavour

          Vanila wafers

          Water Bottle

          Shorties cookies  

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Next Add the Delivery Charge

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1. Discount (Optional)

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     1. Cash type 

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     2. Percentage 

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2.Service Charge (Optional)

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     1. Cash type 

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     2. Percentage 

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Next Add the Payable Amount

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   Click on Cash or Card Button

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Hold Sale

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Purpose:

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  The "Hold Sale" feature allows the cashier to temporarily pause or save a transaction without canceling it. 

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This is useful when the customer wants to:

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  Add more items later

  Retrieve forgotten cash/card

  Resolve a price query

  Wait for someone else (like a family member or manager)

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How It Works

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During Billing:

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The cashier scans or adds products to the cart.

Customer suddenly asks to pause the billing

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     (e.g., they forgot their wallet).

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Click “Hold Sale”:

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Press the “Hold Sale” button (usually visible in the cart or billing screen).

The current bill is saved temporarily.

The system clears the current cart so the cashier can handle the next customer.

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Sale Goes to “Hold List”:

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The held sale is stored in a separate “Hold Sales” section.

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Each hold bill shows:

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   Time of hold

   Total amount

   Items in cart

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Option to resume, edit, or cancel

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Resume the Sale:

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When the customer returns:

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Go to the “Hold Sales” section

Click “Resume”

Continue billing from where it was paused

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Benefits:

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Increases efficiency during peak hours.

Avoids customer frustration by not needing to restart the bill.

Prevents billing errors and maintains transaction accuracy.

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Related Features:

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Takeaway – For customers taking food out.

Delivery – For home delivery orders.

Cancel Bill – To discard the sale entirely.

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Step 5: Cart Summary & Total Section

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All items added show in a running list (e.g., Maggi – 130.00, Pampers – 1370.00, etc.)

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The POS calculates:

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     Item total

     Grand total

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Next Close Order Without Print Button (Optional) / Click on Receipt Button

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Step 6: Optional Filters and Tabs

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Our POS systems have tabbed filters such as:

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     Grocery / Others / Baby Items / Dairy / Beverages

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Clicking these filters displays items by category for faster selection.

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Step 7: Finalize Sale

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     Once the description and items are confirmed:

           Select payment method (Cash / Card / Digital)

           Print receipt

           Without Print receipt

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Conclusion:

The iPOS POS page is the central hub for processing sales transactions. By following these steps, you can effectively navigate the interface, add products to a sale, manage the transaction as needed, process various payment methods, and complete the sale. Familiarizing yourself with the specific layout and features of your iPOS system's POS page is crucial for efficient and accurate sales operations. Remember to consult any specific training materials or your system administrator for details unique to your iPOS setup.