The POS system is designed to streamline sales transactions, inventory management, and customer interactions. It ensures seamless operation for businesses while enhancing efficiency and accuracy.
64-bit Operating System (Windows/Linux/macOS)
Minimum 4GB RAM (8GB Recommended)
20GB Free Disk Space
Barcode Scanner (Optional)
Receipt Printer
Product Scanning: Barcode scanning for quick product lookup.
Manual Product Entry: Allows input of products without barcodes.
Discounts & Promotions: Apply percentage-based or fixed discounts.
Multiple Payment Methods: Supports cash, credit/debit cards, digital wallets, and split payments.
Receipt Generation: Print or email receipts for transactions.
Refunds & Returns: Process returns and issue refunds.
Real-time Stock Tracking: Update stock levels after each transaction.
Low Stock Alerts: Notify when inventory levels reach a threshold.
Product Categorization: Organize products by categories and subcategories.
Stock Transfers: Move inventory between different store locations.
Batch & Expiry Tracking: Monitor batch numbers and expiration dates.
Role-Based Access: Admin, Cashier, and Manager roles with specific permissions.
User Authentication: Secure login via username/password or biometric access.
Activity Logs: Track user actions for security and auditing.
Daily Sales Reports: View total sales, revenue, and transactions per day.
Inventory Reports: Track stock levels, wastage, and best-selling items.
Employee Performance Reports: Monitor individual employee sales and activities.
Customer Purchase History: Analyze repeat customer behavior.
Customer Profiles: Store customer details, preferences, and transaction history.
Loyalty Programs: Offer reward points or discounts for repeat customers.
Customer Feedback Collection: Gather ratings and reviews on purchases.
Data Encryption: Secure sensitive customer and transaction data.
Audit Logs: Maintain a record of all system activities.
GDPR & PCI Compliance: Ensure regulatory compliance with data protection standards.
Operating System: Windows, macOS, or Linux support.
Database: SQL-based relational database for data storage.
Hardware Integration: Compatible with barcode scanners, receipt printers, and cash drawers.
Intuitive UI/UX: Simple navigation with touch-screen compatibility.
Multi-language Support: Supports multiple languages for diverse user bases.
High-speed Transactions: Process sales in under 5 seconds.
Concurrent Users: Supports multiple cashiers simultaneously.
Automated Data Backup: Regular backups to prevent data loss.
Disaster Recovery Plan: Quick restoration of data in case of failure.
This document outlines the key features and functional requirements of a POS system, ensuring an efficient and scalable solution for retail and service-based businesses. By implementing these features, the POS system will enhance operational efficiency, customer satisfaction, and business growth.